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White List Instructions

Make Sure You Receive TKDCoaching Emails

Sometimes email providers are a bit too aggressive with spam and promotion filters. To make sure you always receive important messages about your TKDCoaching membership, please “whitelist” our emails.

In simple terms, whitelisting means telling your email service that messages from us are safe and wanted – not spam.

Our main email address is: pmcphail@tkdcoaching.com We also recommend allowing any email that ends in @tkdcoaching.com.

Step 1: If you can’t see our email, check your spam/junk folder

  1. Open your email.
  2. Go to your Spam or Junk folder.
  3. Look for any message from Paul McPhail or pmcphail@tkdcoaching.com.
  4. Open the email and choose the option such as:
    • “Not spam”
    • “Not junk”
    • “Move to Inbox”

Doing this tells your email provider that you want to receive TKDCoaching emails in your Inbox from now on.

Step 2: Add TKDCoaching to your Contacts

Adding us to your address book is one of the most reliable ways to prevent emails going to spam.

  1. Create a new contact in your email program.
  2. Set the name to something like Paul – TKDCoaching.
  3. Set the email address to pmcphail@tkdcoaching.com.
  4. Save the contact.

If you ever receive a TKDCoaching email from a different address (for example, an automated system message), you can add that address to the same contact as well.

Step 3: Provider-specific whitelisting instructions

Different email providers use different terms such as “Safe senders”, “Allow list”, or “Trusted senders”. Click your email provider below for instructions on how to whitelist TKDCoaching:

  • Gmail (including Google Workspace / G Suite)
  • Outlook.com, Hotmail, Live, MSN
  • Microsoft 365 / Outlook desktop
  • Apple Mail (Mac, iPhone, iPad)
  • Yahoo Mail
  • Other email providers

For other email services or apps, search online for “whitelist sender in [your email app]” and follow the instructions, adding pmcphail@tkdcoaching.com and @tkdcoaching.com where appropriate.

Gmail tips (including Promotions tab)

Gmail often sends newsletters and updates to the “Promotions” tab. To move TKDCoaching emails to your main Inbox:

  1. In Gmail, find a TKDCoaching email in your Promotions or Spam tab.
  2. Click and drag the email into the Primary tab.
  3. When Gmail asks “Do this for future messages from this sender?”, click Yes.

Also be sure we’re in your Google Contacts:

  1. Open Google Contacts.
  2. Create a new contact for Paul – TKDCoaching with pmcphail@tkdcoaching.com.
  3. Save the contact.

Microsoft Outlook / Hotmail / Live / MSN tips

In most Microsoft email services you can add us to “Safe senders” or “Safe mailing lists”. The basic idea is:

  1. Find an email from pmcphail@tkdcoaching.com (in Junk if necessary).
  2. Right–click the message and look for options such as:
    • “Junk” → “Never Block Sender”
    • “Junk” → “Never Block Sender’s Domain (@tkdcoaching.com)”
    • “Mark as not junk”
  3. Add pmcphail@tkdcoaching.com to your Contacts / People in Outlook.

Apple Mail (iPhone, iPad, Mac)

  1. Open the Mail app and find a TKDCoaching email.
  2. If it is in Junk, move it to your Inbox.
  3. Tap or click the sender name at the top of the email.
  4. Choose Add to VIP or Add to Contacts.
  5. Save the contact.

Adding us as a VIP can help your device treat TKDCoaching emails as important.

Yahoo Mail tips

  1. Open Yahoo Mail and find a TKDCoaching email.
  2. If it is in Spam, open it and click Not Spam.
  3. Hover over the sender name and click … or the contact icon.
  4. Choose Add to contacts and save pmcphail@tkdcoaching.com.

If you still don’t receive our emails

If you have followed the steps above and still cannot find TKDCoaching emails:

  • Check all folders (Spam, Junk, Promotions, Updates, Clutter, etc.).
  • Search your email for “tkdcoaching” or “pmcphail”.
  • Make sure you entered your email address correctly when you signed up.
  • If you use a work or school email, ask your IT department to allow emails from @tkdcoaching.com.

If nothing works, please contact us via the contact form on the website and let us know what email address you are trying to use. We will do our best to help.

Why this matters

Many TKDCoaching emails contain important information such as:

  • Login links and password resets
  • Membership and billing confirmations
  • New video releases and member updates
  • Support replies from Paul

Whitelisting TKDCoaching now helps ensure you don’t miss anything important in future.